Pre-Sales Service & Support
End-to-End Pre-Sales Technical Services
XINLE's end-to-end pre-sales services would customize evaluation from on-site survey & 3D simulation planning to tailored solutions, compliance support and objective benchmarking. XINLE's professional pre-sales team would transform the designs into the real auditable, HIS/LIS-ready intelligent blood collection solutions, enabling worry-free selection, confident decision-making and reliable implementation.
- On-site Survey & Site Assessment
- 3D Visualized Layout Simulation Design
- Tailored Custom Technical Solutions
- Neutral Competitor Benchmark Analysis
Comprehensive Survey and Analysis
Custom research & analysis aligned with your hospital's specific requirements.
Floor Plan Layout
Precise spatial layout drawing optimized for workflow and on-site installation.
3D Previewed Proposal
Photorealistic 3D preview of the imagining construction.
Tender Documentation
Complete bid-ready documents including specs, budget analysis and acceptance criteria.
TRANING SUPPORT
Global Collaboration & On-site Experience
We warmly welcome hospital users and distribution partners from all over the world to schedule on-site factory tours and in-depth inspections. During your visit, you can observe our production workflows, quality control procedures and automated specimen handling systems firsthand. Our professional technical team delivers tailored on-site pre-sales and after-sales training programmes, covering product operation, parameter configuration, routine maintenance and common troubleshooting. To date, we have built stable communication channels and cooperative relationships with clients from dozens of countries across different regions, and received factory visits from nearly dozens of customer organizations.
Warranty
After-Sales Services & Support
Configuration manuals and parameter setting guides available for reference.
Real-time online service with minute-level response around the clock.
Professional after-sales engineers provide remote and on-site guidance.
Professional service teams provide preventive maintenance, spare parts supply and ongoing technical training.